I've written previously about sending Teams notifications using a webhook, and it's a technique I've used a lot. But I've always wanted to be able to send a direct message to a user, and that's not possible with the webhook approach. I work with a marvellous fellow named Chris Tacey-Green, and he's figured out a way to do this using Power Automate and the Teams Notification API. I'm going to describe how he did it here, with a little help from him.
It's probably worth saying, both Chris and I work for Investec, and we're going to share some of the things we've learned about using Teams and Power Automate in the hope that it's useful to others. But we're not speaking on behalf of Investec, and we're not suggesting that this is the best way to do things. This is likely in the "do things that do not scale" category. Significantly though, it works!
You will see some screenshots of our internal Teams environment, but we've tried to keep them to a minimum, and we're not going to share any sensitive information.
